admin's picture

There is a known issue for some devices where users are unable to add photos to their layout.  Specifically, what happens is that after you select an image and edit it in the Image Editor and close the Editor, nothing gets added to the frame.  We have narrowed the problem down to the Image Editor and are working on a fix.

There is a workaround until the Editor is fixed:

  1. In the Pic Stitch app's main layouts screen, tap on the gear icon at the top left to open up the Preferences page.
  2. Uncheck the "Launch Image Editor" option.
  3. Now go back and continue creating your collage.
  4. You should be able to directly add images to the layouts, bypassing the Image Editor.  


A fix should be available soon for the Editor.  Thanks for your patience.