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Why can't I add photos to my layout?

There is a known issue for some devices where users are unable to add photos to their layout.  Specifically, what happens is that after you select an image and edit it in the Image Editor and close the Editor, nothing gets added to the frame.  We have narrowed the problem down to the Image Editor and are working on a fix.

There is a workaround until the Editor is fixed:

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How do I turn off/on notifications?

Notification are use in the Pic Stitch app to remind you of the "Free Layout of the Day" offers, as well as to inform you of important updates.  We do not spam or abuse the use of notifications, we provide these notifications as suggested by our large community of users who find it useful.

To enable or disable notifications from the Pic Stitch app:

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How do I save the collage?

  1. After creating and editing your collage, you can save it to your photo album by tapping the Export button in the bottom toolbar on the right.  
  2. Choose Photo Album, and this will generate an image and save it to a folder named "PicStitch".  
  3. From your Photos or Gallery app, make sure you show Device Folders to be able to see the "PicStitch" folder.

As a shortcut, you can also long-press on the Export button at any time to save directly to the PicStitch album.

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How can I transfer my "Free Layout of the Day" rewards to a new device?

When upgrading to another Android device, you can transfer the app's data by doing a proper backup and restore. This means you can transfer saved settings and unlocked layouts from the "Free Layout of the Day" rewards. Please note that it is not possible to transfer app data from iOS to Android devices.

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How do I add text?

  1. After you add a photo to a frame the Photo Editor opens; you can also double tap a photo to launch the Photo Editor.
  2. The buttons at the bottom of the photo editor are scrollable from right to left. Scroll them until you find the Text button or the Meme button.
  3. Use the Text tool to place text anywhere on the image.
  4. Use the Meme tool to create a Meme on the photo, where half of the text message on the top of the image and the other half on the bottom.
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The Add-On packs that I purchased are gone. How do I get them back without paying a second time?

Switching or Upgrading Devices

Please note that purchases made in the iOS app store can not be transferred or restored on Android devices, and vice versa. The iOS App Store and Google Play Store are on different platforms and do not work together, so your upgrades will not migrate over if you switch from iPhone or iPad to Android.  When switching devices on the same platform, i.e. iPhone->iPhone or Android->Android, purchases should transfer over and restore without any problems. 

Borders Pack or Frames Pack

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Can you show me how to use this app?

There are tons of tutorial/review videos of Pic Stitch on YouTube, just search Pic Stitch.

Here is a short tutorial to help you get started:

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